Question 1

Which appliances can be repaired?

Accepted Answer

We currently service air conditioners, refrigerators, washing machines, televisions, microwave ovens, water purifiers, dishwashers, and select other home appliances. Contact us to confirm service availability for your specific appliance.

Question 2

How do I book a technician visit?

Accepted Answer

You can book through our website using the Book a Service page, or contact us via phone or WhatsApp. Choose your service, enter your location, select a preferred time, and provide your contact details. We will confirm the appointment.

Question 3

Can I select my service area?

Accepted Answer

Yes. When booking, you can select your city and specific area within Bhubaneswar. We will confirm service availability for your location at the time of booking.

Question 4

How do I reschedule or cancel a booking?

Accepted Answer

To reschedule or cancel a booking, please contact us via phone or WhatsApp with your booking reference. Please refer to our Cancellation Policy for details on rescheduling timelines.

Question 5

What happens if my appliance requires additional parts?

Accepted Answer

If additional parts are required, the technician will inform you of the requirement and estimated cost before proceeding. No additional work will be carried out without your approval.

Question 6

Are the prices shown on the website guaranteed?

Accepted Answer

Prices shown on the website are indicative only and provided to give a general idea of service cost ranges. Actual pricing depends on the diagnosis, parts required, and specific model. The technician will confirm pricing after inspection.

Question 7

How can I contact customer support?

Accepted Answer

You can reach us via the phone number or WhatsApp contact displayed on the website, or use the Contact Us form. Our team is available during business hours.

Question 8

Is there a service charge for the technician visit?

Accepted Answer

A visit or diagnostic charge may apply. The technician will communicate any applicable charges before beginning work. Diagnostic charges may be adjusted against the repair cost in some cases.

Question 9

Which areas in Bhubaneswar do you currently serve?

Accepted Answer

We currently cover several areas in Bhubaneswar including Nayapalli, Patia, Saheed Nagar, Khandagiri, Chandrasekharpur, Unit 4, Old Town, and Cuttack Road. Please check service availability for your specific area when booking.

Question 10

Can I get a same-day repair service?

Accepted Answer

Same-day service may be available depending on technician availability and your location. Contact us directly to check real-time availability for urgent repairs.

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